Responsible for developing and executing an aggressive digital ROI focused business strategy for profitable growth and increase market share in the automotive dealer sector, whilst effectively integrating online with the core business
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There’s a bit of what I would call an investment value disconnect with dealers and their used vehicles that offer the least amount of potential profit return.
It seems as if nearly everyone in the industry, especially dealers, wants answers to two important questions:
Amid the current, incredible run of strong retail demand for used vehicles, some dealers are forced to do something many would have considered unheard of in recent years–selling cars to customers and reconditioning them after the deals are done.
There is absolutely no question that the micro-chip and COVID-19 constraints on factory production and sales of new vehicles has landed franchise dealers in uncharted territory.
When you boil eggs or pasta on a stovetop, there’s a point when it’s wise to lower the heat to avoid a boil-over. You shouldn’t drastically reduce the heat; you lower it just enough to prevent the boil-over and maintain the cooking process.
If you examine how dealers are pricing used vehicles in the current market based on the investment value of each vehicle, it amounts to a tale of two cities. Or, more specifically, it boils down to a case of moonshots and missed shots.
With wholesale values of vehicles reaching record highs, dealers are asking if it makes sense to continue acquiring inventory at costs at, near or sometimes above current retail asking prices for the same or similar vehicles.
This is normally the time of year when I caution dealers about their high hopes for a strong spring selling season in used vehicles. The caution relates to the tendency of dealers to speculate about the future of retail sales, and stock up on cars in anticipation of selling them as customers come out of their winter mode, often with tax refund checks in hand, and start buying used vehicles.
It’s a big week for vAuto as we unveil ProfitTime 2.0 at the Cox Automotive Experience, a precursor to the system’s official launch at the upcoming virtual National Automobile Dealers Association convention.
It was a big step for the industry when vAuto officially launched ProfitTime two years ago. For the first time, dealers had ability to know the investment value of every used vehicle in their inventories.
My phone’s been buzzing with dealers asking for input on how they should manage and stock their used vehicle inventories as 2020 comes to close.
I’m taking part in a new “Dialogue” series with Cox Automotive. The ongoing series offers dealers and industry stakeholders to ask questions, and get answers, from Cox Automotive leaders. Last week, I received several questions that I thought would be relevant to share here. Below, I’ve included the questions and my responses.
That’s been the story for dealers during the past several months in used vehicles. As I’ve noted here before, many dealers were able to achieve record-setting levels of sales and profitability in their used vehicle departments—despite the unprecedented combination of the COVID-19 pandemic, huge job losses and a level of economic and social instability that many of us have never experienced.
Like many dealers, I’ve been amazed by the resilience of the retail market for used vehicles during the past four months.
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